Managing the reputation of a company is a challenge, no matter where it is headquartered, what its market niche is, who runs it or what the company sells or performs. Capstrat is always prepared to take on the most challenging of reputation management tasks. Capstrat handles all sorts of situations, from internet trolls to actual problems such as product recalls related to consumer injuries and complaints. Capstrat takes the time to engage on social media and removes reviews, complaints and comments that are not in line with what the client wants the public to see about the company. Capstrat also responds to inquiries by the media, helping to protect the client's reputation by providing the information that the client would like to have shared and by doing it in a way that is conducive to furthering the discussion in a positive manner. Capstrat is a top ten reputation management firm.